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How long is Regis proposing before I will have to move?
Our aim is for Regis Weston to cease providing care and services on or before 10 October.
We have written to the relevant government departments and informed them that despite legislation stating we are required to give two weeks’ notice we will support residents and families with a transition timeframe that extends into October if needed.
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How much will it cost to live at another Regis Home?
In recognition that Regis has made the decision to close Regis Weston, if you choose to accept a room within another Regis Home then we will ensure that you are not financially disadvantaged as a result of the move and will honour the terms of your current agreement, even if the Regis room we identify as a suitable alternative has higher fees or charges than your current room.
If you decide to move to different accommodation than what we offer you as part of our consultation process, or accommodation not owned and operated by Regis, then your fees and charges will be negotiated and determined separately to this offer and/or directly with the alternative provider.
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Who will be available to assist me and how will I find more information?
Our Relationship Specialist team are available to residents and their families to discuss re-location options to another Regis Home.Alternatively, you will have the option to meet with an external consultant who Regis has appointed to support the transition to another providers’ home outside of the Regis group.Enquiries may also be directed to the General Manager of Regis Weston: in person via Reception; by phone on 08 9380 5892; or in writing by email to westongm@regis.com.au.The Older Person’s Advocacy Network (OPAN) offers a free, confidential and independent service to our residents and families. We are committed to working with OPAN to ensure our residents and their families of Regis Weston receive support throughout this change. You can contact OPAN on 1800 700 600 seven days a week.
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Will Regis automatically transfer the RAD?
If you choose to move to another Regis Home, we will make arrangements to roll over the RAD to your new room if you would like us to do so. We will also help facilitate the transfer of RAD monies to other providers if you should choose to accept an offer at another Home.
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I am only on a respite agreement; what does this mean for me?
If your respite stay is due to continue beyond the closure of the Home, we will assist you to find an alternative location to complete that respite stay.
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Where are Regis’ other Homes in Perth?
Regis has seven Homes in and around Perth and Fremantle, and one in Bunbury.
The Homes are: Regis Nedlands, Regis Woodlands, Regis Port Coogee, Regis North Fremantle, Regis Como, Regis Embleton, Regis Greenmount and Regis Bunbury.
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What arrangements will be made to assist residents with moving?
Once a new Home and date of admission has been confirmed, our team will provide all necessary support for preparing for re-locating, including packing and transport arrangements if required.
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Can we find a new Home on our own, or do we have to use the consultant appointed by Regis?
You are welcome to take advantage of the resources provided by Regis to identify your new Home, or free to choose to make your own arrangements separate to Regis if you prefer. The external consultant we have engaged will be able to assist you identifying Homes outside of the Regis group.
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When will I need to finalise arrangements for my re-location to a new home?
Once the Home is closed, Regis will not be running an aged care service from Weston and so it will not be possible to accommodate residents beyond the closure date.
Each resident and their family will have support from Regis (and/or the external consultant engaged by Regis) to ensure that an appropriate placement is found, which will of course take into account preferences and needs of that particular family.
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What will the staffing arrangements be during the closure period?
As residents begin to transition into their new living arrangements, we will continue to monitor service levels at the Home to ensure there is appropriate staffing on site.
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Will Regis organise with my GP to continue providing service at all the new locations?
Access to professional medical advice that you trust is very important.
Regis will facilitate continuity of access to your current doctor, if your current doctor agrees to continue to treat you. If, as a result of relocation, you would prefer a change of medical practitioner, then we will provide you with details of others located close to your new Home and with your signed authority to do so, will facilitate the transfer of your records.
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I have a very specific care and nutrition plan in place. Will this be transferred to my new accommodation?
Yes. With your consent we will ensure that any special care or meal plans are transferred to your new accommodation. We have also planned for employees to support our residents transitioning into new Homes, whether this is with Regis or another provider.
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Can I ask a member of my family to be present during any meetings, to discuss options for my move?
Yes. You may ask members of your family, a close friend or representative to participate in the meetings with you. We welcome any representative that you would like to be involved.
Also, if you or members of your family have any queries about the process, they are most welcome to contact the General Manager of Regis Weston: in person via Reception; by phone on 08 9380 5892; or in writing by email to westongm@regis.com.au.
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Will it be possible for me to use the services of a translator during any meetings?
If you require help, or you know someone else who needs to have this information translated, Regis is happy to provide the necessary support. Please speak to the General Manager of Regis Weston who will be happy to arrange translation services.
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Will the conditions of my agreement with Regis change as a result of a move to another Regis home?
When you move to a new Home a new resident agreement will need to be signed to comply with current legislation, but we will honour any pre-existing arrangements to ensure you are not financially disadvantaged by the transfer if you remain within the Regis Group.
If a home other than a Regis Home is selected, new terms and conditions in accordance with that provider’s policies and procedures would apply. You may wish to discuss this further with your Regis contact or the external consultant available.
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Will I be able to take all my belongings with me at the time of the move?
Yes. Once your new Home has been selected and a date of admission has been confirmed, our team will provide all necessary support for preparing for re-locating, including packing and transport arrangements if required.
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If I have a pre-LLLB agreement do I have the option to change my financial arrangements?
Yes. We can arrange for you to speak to a Financial Advisor to ensure you are not disadvantaged.
Our Relationship Specialists can help follow this up for you.